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Read Our Guide to AI-ready Restaurant Operations Management on F&H Magazine!

Daniil Klubov Founder & Ceo of spoon.tech
Audri Adhyas Paul
October 6, 2023
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Restaurant Customer Service Training

Are you ready to dive into the world of AI-driven restaurant operations management? We're excited to share some fantastic news with you – our comprehensive guide on this very topic has been featured in Foodservice and Hospitality Magazine, Canada’s leading publication in the sector!

AI has been making waves across various industries, and the restaurant business is no exception. When used effectively, AI in restaurants can boost productivity, enhance customer service, and trim operational costs. But, to fully harness the potential of AI, restaurant operators need to prepare proactively, and one of the most crucial elements of this preparation is knowledge management.  

At spoon.tech, we create AI-powered training and knowledge management solutions. As we’ve been working with various restaurants, QSR chains and franchises to streamline their operations and train their employees, we came to understand how preparedness can accelerate the deployment of AI in restaurants, which in turn helps them get early benefits and scale up in multiple locations. From firsthand experience, we have learned the key steps a restaurant can follow – from the perspective of knowledge management, our area of expertise - to reap the maximum benefits of AI. We wanted to share some of our learnings with a broad audience via Foodservice and Hospitality magazine so that more restaurants can get results of deploying AI in their operations quickly and effectively.

Check out the full article here!

The hospitality industry has always been characterized by the human connection. This personal touch of service has always been the core element that makes us love the restaurants we love. Because of this, many restaurant operators naturally feel threatened by AI, due to the fear that it will replace the distinctive human connection that sets their establishment apart. However, we believe that AI can be used to enhance the said human connection by taking away the repetitive, stressful tasks and empowering the people working at the restaurants. Here’s an excerpt from the article:

“Embrace AI as a valuable tool that complements the warmth and personal touch that define the hospitality experience, and you’ll find that the future of your restaurant is both exciting and AI-ready.”

If you want help in getting your business ready for the AI revolution, don’t worry, we can help! Get in touch with us by filling out this form. You can also call us on +43 670 655 56 82 or email us at hello@spoon.tech.  

Daniil Klubov Founder & Ceo of spoon.tech
Audri Adhyas Paul

Hi, I'm Audri, a Master's student in Digital Economy at Vienna University of Economics and Business, and an enthusiast of the food and hospitality sector. Digital transformation in the hospitality sector is an intersection of my practice and passion, and I love to write on that topic. Let's connect on LinkedIn to chat more!

Audri Adhyas Paul

Hi, I'm Audri, a Master's student in Digital Economy at Vienna University of Economics and Business, and an enthusiast of the food and hospitality sector. Digital transformation in the hospitality sector is an intersection of my practice and passion, and I love to write on that topic. Let's connect on LinkedIn to chat more!

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