The restaurant industry fully relies on manual labor. The big challenge is that manual labor needs to be clearly guided to be effective.
In the same way as, for example, a car factory needs very clear process guidelines and shop floor diagrams, a restaurant operation needs a very clear process definition.
But how do you define the processes in the restaurant? How do you make sure they are being learned and followed?
Usually, a solution is a pile of word documents with rules and guidelines that people read only when starting on the job. I think we can do better than that.
At spoon.tech we are creating an AI-powered product that provides restaurant operators with intuitive tools to define processes in their restaurants and enable employee learning.
Specifically, we are focusing on three main characteristics of the product:
Thus, there is an array of process-related operational issues, which spoon.tech will be solving:
In short, we are introducing a ground-breaking AI-powered product to the market, which solves a major pain for restaurant operators. More details to follow :)